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Clinical Case Manager – OAST– job post
Alameda, CA 94501
Full Job Description
Program Specific Responsibilities
Clinical Case Manager
Older Adult Service Team – Alameda County
Founded in 1889, Felton/Family Service Agency of San Francisco is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to strengthen families by providing caring, effective, and innovative social services, with special emphasis on the needs of low-income families, children, and the elderly and disabled people, thus improving the quality of life for served communities.
Felton’s Older Adult Service Team (OAST), based in Alameda County, offers specialized, multidisciplinary geriatric mental health services and other aging-related social services to our diverse community of elders. Our comprehensive mental health services include medication assessment and management, care management, individual and group therapy, community integration, and specialized outreach in the community. The clinical team includes a psychiatric care provider, clinical case managers and peer/community specialists. We serve people ages 60 and over living with severe mental illness throughout Alameda County; those established with the Alameda County system of care and those who are newly-connected with services.
Under the supervision of the Program Director, this position participates in a multidisciplinary team serving older adults, aged 60 and over, with severe mental health challenges and co-occurring disorders. The Clinical Case Manager provides comprehensive and integrated treatment services, including mental health and substance abuse treatment, case management, and other service connections. OAST employs an inter-agency, multidisciplinary approach to provide comprehensive wellness/recovery-based services. Referrals for the OAST caseload come from Alameda County BHCS. Once stabilized, clients are stepped down to Geriatric Outpatient Services at Felton or other clinics. The OAST clinician assesses needs of clients, and co-develops treatment plans, often along with the medication support team. Services may include individual and group therapy, crisis intervention, case management, client advocacy, risk prevention, and education. The OAST clinician maintains accurate detailed observation and progress records for electronic billing data entry. Additional duties as needed.
Program Specific Responsibilities
- Works closely with an interdisciplinary team of clinical case managers, psychiatric nurse practitioners, psychiatrist, and community specialists to provide intensive services to older adults in crisis.
- Provides crisis intervention and management to prevent hospitalization, and if necessary facilitates involuntary hospitalization.
- Performs intakes and assessments for older adults with psychiatric and dual diagnosis disabilities in a Felton clinic or in their homes.
- Provides individual or group therapy, rehabilitative services, and case management to stabilize clients and prevent de-compensation.
- Provides case management services, including evaluations, service plan development, assisting clients in accessing housing, financial , medical and other needed services. Coordinates with other service providers.
- Maintains clinical records after each client contact or service , in accordance with mandated standards of Alameda Community Mental Health Services
- Commits to ongoing training by participating in FSA’s Paths of Learning for clinical case managers, including developing specializat10ns in evidence-based treatments and practices.
- Provides information regarding community resources to the general public as needed .
- Other duties and responsibilities that may be assigned from time to time.
- A minimum of 2 years of case management and mental health treatment for at-risk older adults, including co-occuring disorders.
- Masters degree or higher in Social Work, Counseling, or Psychology and active registration with the BBS – AMFT, APCC, ASW, PsYD, LMFT, LPCC, LCSW.
- Comprehensive range of mental health and substance abuse counseling, assessment, and crisis intervention.
- Ability to work cooperatively on a multi-disciplinary team and community partners and collaborators.
- Knowledge of DSM 5, and experience with Medi-cal billing requirements
- Valid CA Driver’s License and vehicle.
- Strong organizational skills
- Strong communication skills both verbal and written.
- Strong interpersonal, organizational, and time management skills
- Ability to prioritize projects and follow through.
Division: Senior Division Services Position: 100% FTE
Reports to: Program Director